Terms and Conditions

A full refund will be provided to any goods returned to my studio, unopened in their original packaging and within 30 days. Shipping expenses, in both directions, are not refundable.

If the items you receive are faulty in any way, they will be replaced if returned to my studio within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

After 30 days returns and refunds will be considered and dependent on circumstances.

Privacy

The privacy of customer data, orders and credit cards are of paramount importance with all online shopping. There is absolutely no disclosure or selling of customer data to any third party for any reason. Email newsletters will only be sent if you explicitly opt in and you can unsubscribe at any time.

Credit card details are not stored anywhere on our system or premises. Your credit card details are processed in real time by an independent payment gateway, using secure encryption.

Delivery Times

Orders are processed normaly within 1 business day following payment.  We will send you an email notifying you when your order has been shipped. Please allow upto 3 days for delivery.